Pictures are not showing in Google Maps business listings
Due to the potential of inappropriate images and videos, the pictures in Google Maps business listings are disable by default. If you wish to have them enabled, the authorized account holder for your device should submit a support ticket requesting to have them enabled. When submitting the ticket, be sure to include the device's phone number.
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I get an error when trying to update or install apps from Google Play
This usually happens when the Google Play Store database has become corrupted. The cause is unknown and is not limited to devices on an MDM such has Phones4Work, but can happen on any Android device. We have found the steps below usually solve the ...
After enrolling in the MDM the Google Play Store is blank
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How to enable Android Auto
Android Auto requires that the Google App and Google Maps be enabled from the Phones4Work MDM in order to work. By default, the Google App is disabled on all profiles and Google Maps is disabled on some profiles. To enable Android Auto you must first ...
Can I use the Church Directory on a a device with a restricted app store?
Due to restrictions with Google Play, it is currently not possible to use any subscription apps with a restricted Play Store profile, this includes the Church Directory.
I can't send Multi-Media messages such as picture texts
The Phones4Work MDM does not block access to Multi-Media messaging. The most likely cause is incorrect APN settings. This is a common occurrence after resetting your phone and using prepaid services. Please contact your provider for the correct APN ...