General
How to enable Android Auto
Android Auto requires that the Google App and Google Maps be enabled from the Phones4Work MDM in order to work. By default, the Google App is disabled on all profiles and Google Maps is disabled on some profiles. To enable Android Auto you must first ...
How to activate a new Cloudveil Messenger account.
Due to security changes with the Telegram platform, it is currently not possible to get verification codes via SMS or phone call directly from the Cloudveil app. Therefore the only way to activate a new Cloudveil account it to first set up a Telegram ...
What is SureMDM agent?
The SureMDM agent is the connector between the Phones4Work MDM and your device. During the enrollment process, the SureMDM app is user accessible to allow the user to configure their privacy settings. However, after the final configuration process ...
I can't send Multi-Media messages such as picture texts
The Phones4Work MDM does not block access to Multi-Media messaging. The most likely cause is incorrect APN settings. This is a common occurrence after resetting your phone and using prepaid services. Please contact your provider for the correct APN ...
After setting up a device I have no keyboard.
On some devices the default keyboard will be disabled during the setup process. In order to restore working keyboard functionality you will need to run a brief setup procedure. Find the "Florisboard" icon on your screen Tap the "Florisboard" icon and ...
How to uninstall an app
Uninstalling apps on an enrolled device is indeed possible. There are at least two ways to uninstall an app. Method one: 1. Open the Play Store. 2. Find the app and press "uninstall" Method two: You must be using the CPL launcher for this method to ...
After enrolling in the MDM the Google Play Store is blank
When enrolling your device in an MDM, whether the Phones4Work MDM or any other MDM, there is a Google Account installed on your device that is associated with the MDM. When opening the Play Store the first time this will be the default account that ...